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Terms and Conditions

Welcome to Tatiana's Art Studio! These Terms and Conditions govern your use of our website, online shop, and services provided by Tatiana's Art Studio, located in Massachusetts, USA.

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By accessing or using our website, online shop, or services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, then you may not access the website or use our services.

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  1. Intellectual Property: All content included on our website and in our online shop, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Tatiana's Art Studio or its content suppliers and is protected by United States and international copyright laws.

  2. Use License: Permission is granted to temporarily download one copy of the materials (information or software) on Tatiana's Art Studio's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

  3. Limitations: You may not use the materials for any commercial purpose, or for any public display (commercial or non-commercial). You may not attempt to decompile or reverse engineer any software contained on Tatiana's Art Studio's website.

  4. Accuracy of Information: We strive to provide accurate and up-to-date information on our website and online shop; however, we cannot guarantee that all information provided is error-free, complete, or current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

  5. Links to Third-Party Websites: Our website may contain links to third-party websites that are not owned or controlled by Tatiana's Art Studio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Tatiana's Art Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites.

  6. Changes to Terms and Conditions: Tatiana's Art Studio reserves the right to modify or replace these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of the website or our services after any such changes constitutes your acceptance of the new Terms and Conditions.

  7. Contact Us: If you have any questions about these Terms and Conditions, please contact us at tatianastudioart@gmail.com.

Refund and Return Policy

We want you to be completely satisfied with your purchase from Tatiana's Art Studio. If you are not satisfied for any reason, we offer a refund or exchange within 30 days of receiving your order. Please review our refund and return policy below:

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  1. Refunds: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  2. Exchanges: If you would like to exchange your item for a different size or design, please contact us at [contact email] to arrange for an exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

  3. Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately at [contact email] with photos of the damage or defect. We will work with you to arrange for a replacement or refund.

  4. Return Shipping: To return your product, please contact us at [contact email] to obtain a return authorization and shipping address. You will be responsible for paying for your own shipping costs for returning your item.

  5. Refund Processing: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

  6. Contact Us: If you have any questions about our refund and return policy, please contact us at tatianastudioart@gmail.com.

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By making a purchase from Tatiana's Art Studio, you agree to our refund and return policy outlined above.

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